Customer Service |
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Black Hills Power’s touchtone service puts the information you need at your fingertips. Just call Customer Service and follow the prompts.
24-hour customer service line: 800-742-8948
Non-emergency email: customerservice@blackhillspower.com
TO REPORT AN OUTAGE
Local phone: 605-721-2475
Toll free: 800-839-8197
24-HOUR ELECTRIC, COOLING AND HEATING REPAIR
Toll free: 877-747-2805 |
District
Offices |
Belle Fourche Office
620 State Street
Belle Fourche, SD 57717
Monday – Friday: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Custer Office
620 State Street
Belle Fourche, SD 57717
Monday – Friday: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Deadwood Office
425 Cliff Street
Deadwood, SD 57732
Monday – Friday: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Hot Springs Office
401 N River Street
Hot Springs, SD 57747
Monday – Friday: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Newcastle Wyoming Office
333 W. Main Street
Newcastle, WY 82701
Monday – Friday: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Newell Office
121 3rd St
Newell SD 57760
Tuesday & Thursday only: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Rapid City Office
409 Deadwood Ave.
Monday – Friday: 8 a.m. to 5:30 p.m.
24-hour phone service: 800-742-8948 |
Spearfish Office
145 E. Hudson Street
Spearfish, SD 57783
Monday – Friday: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Sturgis Office
1060 Main Street
Sturgis, SD 57785
Monday – Friday: 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948 |
Energy Services and External Affairs |
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Tom Berry
Energy Services Advisor
145 E. Hudson Street
Spearfish, SD 57783
P: 605-722-2402
F: 605-722-2410
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Jeff Easton
Marketing Specialist
PO Box 1400
Rapid City, SD 57709
P: 605-721-1269
F:605-721-2577
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Keith
Gade
Energy Services Supervisor
PO Box 1400
Rapid City, SD 57709
P: 605-721-2683
F:605-721-2577.
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Jim Keck
Energy Services Supervisor
PO Box 1400
Rapid City, SD 57709
P: 605-721-2612
F: 605-721-2577
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Matt Koupal
Energy Services Specilaist
PO Box 1400
Rapid City, SD 57709
Ph: 605-721-2437
F: 605-721-2577
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Don Martinez
Energy Services Engineer
PO Box 1400
Rapid City, SD 57709
P: 605-721-2689
F: 605-721-2577
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Julio "Mutch" Usera
Director, Energy Services & External Affairs
PO Box 1400
Rapid City, SD 57709
P: 605-716-3951
F: 605-721-2577
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