Customer Service

   

Black Hills Power’s touchtone service puts the information you need at your fingertips. Just call Customer Service and follow the prompts.

24-hour customer service line: 800-742-8948

Non-emergency email: customerservice@blackhillspower.com

TO REPORT AN OUTAGE
Local phone: 605-721-2475
Toll free: 800-839-8197

24-HOUR ELECTRIC, COOLING AND HEATING REPAIR
Toll free: 877-747-2805


District Offices

Belle Fourche Office
620 State Street
Belle Fourche, SD 57717
Monday – Friday: 8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948

Custer Office
447 Mt. Rushmore
Custer, SD 57730
Monday – Friday: 8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948

Deadwood Office
425 Cliff Street
Deadwood, SD 57732
Monday – Friday: 8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948

Hot Springs Office
401 N River Street
Hot Springs, SD 57747
Monday – Friday: 8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948

Newcastle Wyoming Office
333 W. Main Street
Newcastle, WY 82701
Monday, Wednesday & Friday:
8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948

Newell Office
121 3rd St
Newell SD 57760
Tuesday & Thursday only: 8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948

Rapid City Office
409 Deadwood Ave.
Monday – Friday: 8 a.m. to 5:00 p.m.
24-hour phone service: 800-742-8948

Spearfish Office
145 E. Hudson Street
Spearfish, SD 57783
Monday – Friday: 8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948

Sturgis Office
1060 Main Street
Sturgis, SD 57785
Monday – Friday: 8:00 AM - Noon and 1:00 PM - 5:00 PM
24-hour phone service: 800-742-8948


Energy Services and External Affairs

Tom Berry
Energy Services Advisor
145 E. Hudson Street
Spearfish, SD 57783
P: 605-722-2402
F: 605-722-2410
E: tom.berry@blackhillscorp.com

Jeff Easton
Marketing Specialist
PO Box 1400
Rapid City, SD 57709
P: 605-721-1269
F:605-721-2574
E:
jeff.easton@blackhillscorp.com

Keith Gade
Energy Services Supervisor
PO Box 1400
Rapid City, SD 57709
P: 605-721-2683
F:605-721-2574
E:
keith.gade@blackhillscorp.com

Jim Keck
Energy Services Supervisor
PO Box 1400
Rapid City, SD 57709
P: 605-721-2612
F: 605-721-2574
E: jim.keck@blackhillscorp.com

Matt Koupal
Energy Services Specialist
PO Box 1400
Rapid City, SD 57709
Ph: 605-721-2437
F: 605-721-2574
E: matt.koupal@blackhillscorp.com

Don Martinez
Energy Services Engineer
PO Box 1400
Rapid City, SD 57709
P: 605-721-2689
F: 605-721-2574
E: don.martinez@blackhillscorp.com

Julio "Mutch" Usera
Director, Energy Services & External Affairs
PO Box 1400
Rapid City, SD 57709
P: 605-716-3951
F: 605-721-2577
E: mutch.usera@blackhillscorp.com

   


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